Service Excellence

David B Townsend

Introducing: Ambrosia-the food blog

David Townsend follows restaurants, food products, and marketing trends. His career began on the Monterey Peninsula as a Bartender...

David B Townsend

Service: Your Competitive Edge in Foodservice

In a recent article from Jillian Kramer writing for food & wine.com ( March 23, 2018) talks about the dynamic changes coming to the...

David B Townsend

Daunting Tasks of Creating and Marketing a Restaurant

Creating a restaurant is Daunting, It requires an awareness of food and design trends, technology; sales tracking, costs, and marketing.

David B Townsend

5 Star Dining in Casual Setting

The percentage of ‘fine dining’ restaurants is less than 12% of all eating establishments in America. Dominated by casual and fast food...

David B Townsend

Rethinking Restaurants for In-Home Meals

Prepared foods, as I view it in this article are an extension of the 'finer food idea' that was the core of classic dinner houses.

David B Townsend

How to Build a Loyal Customer Base

Opening a new restaurant, or updating your concept requires doing something which seems counter-intuitive at first. Design the menu with...